Hi, my name is Erin. This year,2010, I needed a prom dress for my 2010 Junior prom. I got my last year's prom dress from Party Dress Express and knew I would find a dress there. I went with my friends and found the perfect most amazing dress. I fell in love with it right away. I went home that night and showed my mom pictures online and decided I would try and find it cheaper amount somewhere online. BIG MISTAKE. I found the same dress I wanted for $295.00 at Top Bridal Store online. They had it in my size and color, so I ordered it. I was so excited to get my dress in the mail and finally a month later I did ....or so I thought.
I opened the box with the dress and was devastated. It was the worst dress I have ever seen. THEY SENT ME THE WRONG DRESS! It was black on black with tiny ugly silver beads and the dress I ordered was a black and silver and not black on black.It was poorly made and looked as if it had already been worn! I called the place and no answer. I emailed them and finally they answered and said they would only refund me half of what I gave them.... I was out of a lot of money. I cried every time I thought of it and didn't even want to go to prom anymore.
I decided to go back to the Bridal Shop and find a cheap dress that I could wear to prom since I didn't have much money now to buy a dress with. I tried on a tom of dresses and just got sadder by each dress that didn't fit just right, I could only think of my DREAM dress. I needed a break. I started crying I was so stressed out and finally the owner of the bridal shop came over to me and asked what was wrong, I told her my story and she wanted to help me. She said she would call Jovani and see what she could do. I didn't know what to do . I was so happy and ecstatic! I couldn't believe it. She was entirely nice and caring. She saved my whole problem, she SAVED my prom.
So, the moral of the story, BECAREFUL, don't try and find a better deal out there online. There are so many scams out there and in the end... you get caught in a bad situation. I was out almost $350.00 and no dress to wear to prom. I almost didn't even go to prom! I wish I had just bought the prom dress in the bridal store in the first place; I would have saved myself a loss of so much money and would have had the perfect dress from the start.
I don't know what I would have done without you. THANK YOU so much for everything you did for me, it means more than you know. I am so ecstatic for prom now.I have the perfect dress, my dream dress, all because of you.
We share this letter with you so that you can avoid the same problem that Erin found herself in this prom season, purchase your dress from an authorized retailer and get the prom dress of your dreams.
At Party Dress Express we are an authorized retailer of all the vendors that we carry. We are always happy to answer any questions or concerns you may have. Visit our store at 657 Quarry Street, Fall River, Ma 02723 to see our collection of 2011 prom dresses for yourself .